Summer is already underway and with it, one of the most emblematic water parks in Spain reopens its doors: Aqualandia Benidorm. Located in an exceptional natural setting, surrounded by Mediterranean vegetation, with well-kept facilities and attractions for all ages, Aqualandia has established itself as a tourist destination of reference on the Costa Blanca.
But this 2025 is not just any year. This summer, Aqualandia is committed to innovation and digitization to continue offering a visit experience that meets the expectations of thousands of people. And it does so by relying on Experticket as a technology partner for the management of its ticketing, operations, distribution and access control system.
Since its opening, Aqualandia has maintained a firm commitment to quality, safety and fun. This approach is now reinforced with the incorporation of a comprehensive technological solution that optimizes both internal management and the visitor experience.
Experticket' s platform allows Aqualandia to have a fluid, intuitive and centralized online ticket sales system, capable of integrating with its own channels and external distributors. This solution also includes the implementation of an intelligent access control system, which speeds up tickets, avoids unnecessary queues and improves security inside the enclosure.
In an environment such as a water park, where visitor flows are constant and waiting time can affect customer satisfaction, having an agile ticketing and access system becomes a strategic element.
Thanks to Experticket, Aqualandia visitors can buy their tickets online in a few clicks, from any device, and directly access the park by scanning their digital ticket. At the main entrance, one of Aqualandia's team members scans the tickets using the Experticket system, which enables fast, error-free validation and guarantees real-time capacity management.
This optimization not only improves the end-user experience, but also facilitates the work of the staff by reducing the operational burden and improving coordination between departments.
The collaboration between Aqualandia and Experticket is not limited to ticket sales. The implemented system also allows a comprehensive management of the daily operation, from the segmentation of ticket types (general, reduced, family, etc.) to the traceability of distribution through agencies and affiliated channels.
In addition, Experticket's platform offers a powerful data analysis panel that facilitates decision making based on real metrics: number of tickets sold per channel, capacity forecast, purchase behavior... All in a single digital environment.
This success story reaffirms a trend that is increasingly present in the leisure sector: the need to digitize key processes to improve profitability, efficiency and, above all, visitor satisfaction.
Parks like Aqualandia understand that, in an increasingly competitive market and with a hyper-connected user profile, technological innovation is not an extra, but a requirement. And having a specialized partner like Experticket makes all the difference.
From Experticket we would like to thank Aqualandia for their trust. We are proud to accompany one of the leading water parks in Europe in this new chapter, providing technology, knowledge and a shared vision of the future.
See you at the top of Verti-Go or relaxing in the calm waters of Niagara!