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The solution

SaaS platform for global integration of ticketing, distribution and operations.

Experticket is a complete VMS SaaS (Venue Management System) with more than 10 years of experience in the sales, distribution and global management of operations in entertainment venues.

What is Experticket?

A complete Ticketing (PIM) solution.

I
Unlimited and centralized sales catalog

  • Sale of any type of entertainment product: Tickets, tickets with free or self-assigned seating through multiple algorithms, catering, season passes, gift cards, parking, box office rentals, guided tours, musicals...
  • Maximum optimization of the catalog. It will be enough to register it once and we will only have to worry about the prices of each season.
  • Hotel sales and packaged sales of Hotel plus ticket. Work with GLOBAL quotas for all sales channels, with the possibility of guaranteed or maximum sales quota.
  • Support for sessions (control by time periods) with selection in the purchase process or self-assigned algorithmically by the system.

II
Advanced revenue strategies

  • Since 2015 working with dynamic pricing in both direct sales and distribution.
  • Configurable sales flow rules for cart behaviors (adding products, discounts, etc. automatically based on rules).
  • Working with discount coupons and series of discount coupons with multiple configurable parameters (access date and sale date restrictions, number of uses, allowed channels, cart limitations, cart product conditions...).

III
Advanced Seating capabilities

  • Possibility to work with auto seat assignment or seat selection map.
  • Possibility of assigning different allocation algorithms to each desired floor plan section.
  • Different floor plan configurations can be assigned to each session independently. Load a single floor plan and generate as many versions as you need depending on the show.
  • Special reserved areas for groups and collectives.

IV
Unification of venues

  • Manage in a single place all your parks or entertainment venues.
  • Enjoy the advantages of having all the data unified from the head office, and differentiated and isolated accesses for each team in each venue.
  • Uniform data model for reporting in all your sites.
  • Ideal for groups of parks or management companies such as our clients Grupo Parques Reunidos and Grupo Puy du Fou.

V
Designed for high footfall and attendance

  • Infrastructure that supports large volumes of visitors, openings and openings with high attendance with auto-scaling of systems in the cloud.
  • Advanced business continuity systems for critical systems (DRP).

VI
Advance access control

  • With industry-specific logics such as photo identification of season pass subscribers or re-entries.
  • Nativemobile and PDAaccess control with the versatility to work with any other operator's access hardware.

A powerful multi-channel distribution tool

I
Currently integrated with more than 150 industry players

  • Put your products on sale in the main local and international OTAs already integrated with Experticket.
  • Get your Guide, Klook, Tiquets, Musement, France Billet, Ticketsnet, Tixalia, Civitatis and many more ready to sell your products.

II
Extraordinary API integration for third-party sales

  • Unique and identical API for all customers.
  • NO integration cost and FREE SUPPORT.
  • PrePRODUCTION environment as a mirror copy of the production environment with 24 hours maximum difference. Work integration always with real data.
  • Strict versioning to maximize backward compatibility - no surprises in case of changes!

III
Forget about presales and vouchers. Distribution specialists.

  • Multiple ways of working supported: credit, prepaid, debit, deposit...
  • Real-time ticketing, no need to pre-generate codes or send vouchers or physical tickets.
  • Powerful B2B tool for third-party sales with multiple configuration and look & feel options.
  • Sign up a new sales partner in less than a minute and you are ready to sell.
  • Work with groups through our token identification that first validates the customer's membership in the group and then gives access to the special conditions box office.

A service and operations integration tool.

  • CRM integration: Dedicated API for interfacing with any CRM such as Salesforce or Hubspot.
  • Accounting integration: dedicated API with detail up to analytical accounting levels for automated accounting transfer of sales, modifications and cancellations for SAP, IGC, Workday, Sage and any other.
  • F&B integration: integrated with specialized tools such as Cover Manager or ZenChef for direct sales from the ticketing system, table plan booking and much more.
  • POS integration: integration with points of sale, merchandising sales, application of automatic discounts with season passes and much more.
  • Integration with Business Intelligence: Data models prepared for Power BI, API for Clic, Tableau...
  • Integration with other systems: parking systems for online sales and unassisted access with license plates, artificial vision cameras for capacity accounting...

Why should we choose Experticket?

From the perspective of...

  • Marketing and Sales, Revenue
  • Operations
  • Data and IT
  • Administration and Accounting
  • For the convenience of managing an optimized catalog, quick to manage and without having to duplicate it from season to season.
  • To take advantage of the benefits of dynamically priced products and optimize revenue to the maximum.
  • Because we do not charge either the customer or the person who integrates for the sale of their products.
  • Because of the absolute flexibility in the management of commissions and pricesfor both direct and distributed sales.
  • For the ability to work with all types of discounts and sales flow rules with multiple configuration options.
  • For the opportunities to increase sales through the more than 150 partners already integrated with Experticket.
  • For the ability to manage sales partner networks with a single click. Decide who sells what, at what price and with what commission.
  • For the enormous capacity to work in conjunction with ERPs, CRMs,business intelligence systems and any necessary partner.
  • FLEXIBILITY when it comes to working with ticket offices: use Experticket's native sales funnels or develop a customized one with our API.
  • For having a flexible and optimized access operation.
  • For being able to choose between working with the access module of Experticket or any third party.
  • For the attention to detail. Our control application even has a "left-handed mode", so you can get an idea of the importance of usability for us.
  • For being an integration hub used to working with more than 150 suppliers of all types and conditions.
  • For linking the sale of any service with the operations, such as selling from the web the parking and giving access to the buyer with his license plate automatically.
  • For having controls and capacity estimates in real time as the sale or access takes place, thus guaranteeing demand forecasting.
  • For the integrations with the PMS that help to structure the hotel demand from the precise moment of the sale.
  • For the homogeneity of the system and its data models, facilitating the management of multiple properties in a unified and centralized way.
  • And in general, for providing a centralized and global vision of the operations of the leisure complex.
  • For having pre-production environments with daily mirror copy of the production environment that guarantees a clean and fast integration.
  • For the availability of specific and stable APIs for the interconnection of any internal or external system.
  • For the reliability of the cloud architecture (Kubernetes, dockers) with auto-scaling and advanced DRP strategies.
  • Because we provide free support for integrations to sales partners.
  • Because we take care of certifications for those who want to integrate.
  • For the homogeneity of data in all processes and compliance with RGPD, ENS and NF525.
  • Because we have a dedicated support and service team during weekends and holidays.
  • Because we have data models ready to be consumed by Power BI, CRM such as Salesforce and have experience in more than 150 integrations with systems and services of all kinds.
  • Because we digitize 100% of the process, from sales to accounting.
  • Because we have a senior team that provides financial and accounting support to all integrations, with the knowledge of the particularities of the tourism sector.
  • Because we work in 7 countries and that experience is priceless (NF525 certifications for France, Batelli Law in Italy...).
  • Because we have already integrated with multiple systems such as SAP, AXAPTA, Business Central, Workday, Odoo, Sage... and whatever it takes!
  • Because of the flexibility in the transfer of information, with the possibility of analytical accounting breakdown, information on Percap and a long etcetera.
  • For our (optional) invoicing module that automates tedious tasks and guarantees audit compliance (Package Travel Act, Fourth Additional Provision (DAC), intermediation of supplies...).

And the best thing about Experticket?

This is the easiest question: the TEAM.

More than 70 professionals with the sole mission to support and accompany our customers in their growth, digitization and operation of entertainment venues.

Shall we talk about it?

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